Frequently Asked Questions

Find answers quickly about our events, booking, and support.

Common Questions

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Booking
Events
Support

Visit the events page, select your event, and follow the online booking process. Payment is secure and instant.

Yes, you can cancel or reschedule tickets within 24 hours of purchase. Visit your bookings section to make changes.

We host both live and virtual events. Details are available on the event description page.

Yes, registered attendees receive email and SMS reminders prior to event start.

You can reach support via email at support@classicevents.com or call +256 781 977 217.

Yes, use the WhatsApp chat link on our contact page for instant responses during business hours.

We accept all major credit cards, mobile money, and PayPal for event bookings.

Yes! Submit your idea through our "Promote Event" page and we’ll review it for potential listing.

Contact our support team immediately. Screenshots and details of the issue help us resolve it faster.

Yes, you can select multiple tickets during the booking process for one or multiple attendees.

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